Introducing DockMaster Web: Modern Marina Management—On the Go
We're thrilled to announce the launch of DockMaster Web—a fully modern, responsive experience for marina and service operations.
Built to work hand-in-hand with the DockMaster Desktop platform, DockMaster Web offers complete access from any device, real-time data synchronization, and a sleek new interface for managing internal users, customers, and vessels. And with the addition of a robust Customer Portal, you're giving your clients the self-service tools they've come to expect.
This is just the beginning. We're actively developing exciting new features including a complete eSignature flow, Payments, and Reservations coming this summer. Additional modules like Service, Inventory, Marina Management, and Sales are also on the roadmap for this year.
Why DockMaster Web?​
DockMaster Web is built with today's marine professionals in mind. Whether you're at the service desk, on the docks, or remote, you'll have complete access to your business through a secure, web-based interface.
Key Benefits:​
- Access from anywhere: Fully responsive design for mobile, tablet, and desktop.
- Instant sync: All updates reflect immediately in DockMaster Desktop.
- Role-based permissions: Manage internal user access per module with read/write roles.
- Business branding: Upload logos, hours, and marina photos to personalize your Customer Portal.
- Customer management & communication: Email, SMS, notes, and portal invitations all in one place.
Introducing the Customer & Vessels Module​
Gain a complete view of your customers and their vessels—without switching tabs.
The Customer & Vessels module provides a centralized, intuitive workspace to manage customer data, vessel records, communications, and portal access.
Everything in One Place​
- View all customer details at a glance—contact info, emergency contacts, addresses, and invoices.
- Organized multi-tab layout for Customers, Vessels, Invoices, Portal Access, and Messages.
- Registration links for portal access are shareable via clipboard for instant onboarding.
Communication That Works​
- Reach customers through built-in email and text messaging.
- Add internal notes and pin important messages to customer profiles.
- Keep track of all interactions with full activity history and audit trails.
Comprehensive Vessel Oversight​
- See detailed vessel specifications, including LOA, draft, beam, and HIN.
- Manage slip assignments and track insurance policies with visual expiration alerts.
- Upload vessel photos to a personalized media gallery.
- Track service history, including past work and uploaded documents.
Simplified Customer Onboarding​
- Quickly create and assign customer portal access using a searchable customer database.
- Support for multi-customer linking and dynamic external user management.
Customer Portal: Empower Boaters with Self-Service​
Modern, secure, and mobile—give your customers the experience they expect.
The Customer Portal brings transparency and convenience to your boaters. With self-service access, they can manage their data, documents, and communication with ease.
Self-Managed Profiles​
- Update contact information, multiple addresses, and phone numbers.
- Tabbed layout and inline editing for seamless profile updates.
Vessel Management in Their Hands​
- Upload vessel documents like registration, insurance, manuals.
- Add photos to vessel galleries for a professional or personal archive.
- Review vessel specs, insurance status, and service history—anytime, anywhere.
Seamless Communication​
- Use the Notes & Messages tool to chat directly with marina staff.
- View entire message history with read receipts and timestamps.
- Mobile-friendly design and a familiar messaging interface make communication effortless.
Unified Access Across Locations​
- One login works across all marinas using DockMaster Web.
- Customers can share access with co-owners, crew members, or accountants as needed.
Ready to Set Sail?​
DockMaster Web is more than an upgrade—it's a leap forward for marina management.
Empower your team. Delight your customers. Modernize your operation.
Get started today — contact our team to learn more.