📄️ Balancing ValPay Deposits
BALANCING VALPAY DEPOSIT TO DOCKMASTER BATCH TRANSACTIONS
📄️ Configuring Valpay Device in Dockmaster Configuration
If device not yet configured for a user, and/or getting an immediate "Payment Declined" message when trying to charge CC's before CC reader is activated, please complete the following to configure your boarded ValPay device:
📄️ Debit Pay Type Setup and Surcharging Policy
Mastercard and Visa do not allow surcharging on DEBIT. Because of that it is required that a DEBIT pay type be setup in the system to ensure the system knows not to surcharge it.
📄️ DockMaster Payments by ValPay - Reporting Portal: FAQ
Reporting Portal: FAQ
📄️ Dockmaster Payments by ValPay CC Transaction Fee / Surcharge
Credit Card Transaction Fee / Surcharge for DockMaster Payment by Valpay Users
📄️ Dockmaster Payments by ValPay Network Traffic Guide
Dockmaster Payments by ValPay Network Traffic Guide
📄️ Dockmaster Payments by ValPay Report Guide
Dockmaster Payments CC Report
📄️ Dockmaster Payments Refusal Reasons
Refusal Reason Code / Refusal Reason / Description
📄️ How to Board Your Verifone P400 Terminal
What’s in the box
📄️ How to Connect ValPay Device to Wi-Fi
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📄️ Reporting on Stored Credit Cards and ACH's / Stored Payment Options
To report on your Stored Payment Options, use the following DM.CM.STORED.PAYMENT
📄️ Stored CC error: Contract Not Found
If you get the message Contract Not Found when trying to process a stored CC, that means that either DockMaster does not have a card on file for that customer, or the CC processing system does not have a card on file for that customer.
📄️ Storing and Charging a Stored Payment Option (CC or ACH) through DockMaster
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📄️ Unreferenced Returns to Stored Tokens are not Allowed
If doing a refund at POS and you try to use the Stored Payment Option button, you may have gotten this message:
📄️ ValPay's Manual Entry Option
The option for Manual Entry is available with our ValPay integration for all transactions types using the approved CC readers.
📄️ ValPay: International Credit Cards
AVS support is determined solely by the issuing bank of the Customer's card, and it is currently used primarily by issuers in Canada, United States and the United Kingdom. As long as we are provided the billing address in your payments request, we will send this to the scheme/issuer, but whether they implement AVS is their decision.
📄️ ValPay Settlement Schedule
Below is the schedule for when you will receive funds based on the transaction date.