Printing A/R Statements

Pre-Printing Tasks

• Ensure all Cash Receipt Batches are Posted

Accounts Receivable -> Cash Receipt -> Cash Receipt Edit List

• Ensure all Charges are Posted

Accounts Receivable -> Charges -> Charge Edit List

NOTE: Date of Charge should be changed to year start.

• Apply any Credits that are applicable

Manually applying credit memos (two step process)

Accounts Receivable -> Credit Memos & Adjustments -> List Credit Memos

Accounts Receivable -> Credit Memos & Adjustments -> Apply Credit Memos

Use the Credit Memo ID from above report – or F6 List to select Meme – Apply to appropriate invoice.

• Option 2 – Auto applying Credit Memos

Accounts Receivable -> Credit Memos & Adjustments -> Automatically Apply

NOTE: This process only applies the credit memo for customers who have “Auto Apply Credit Memo” checked on the customer file

• Print Customer A/R Statements

Accounts Receivable -> Invoice/Statement -> Print A/R Statements

NOTES:

• Statement Message - Enter a Statement Message for this statement run only. Another statement message can be entered in A/R Parameters that will print on all statements every time.

• Print Zero Balance Statements – Check this checkbox to print statements for customers with a zero balance. Customers with activity during the statement period which nets a zero balance will receive a statement when this box is checked.

• Current Statement Date - Enter the Current Statement Date or press Enter to accept the current date. Invoices and payments will appear on the respective statements as follows:

• Last Statement Date - Enter the Last Statement Date, this combined with Current Statement Date will give the date range of Statements that print within.

• Invoices and payments dated after the last statement date and up to the current statement date will be included in DETAIL on the statement.

• Invoices dated prior to or on the last statement date will be listed if they are still carrying an open balance.  Any items that were printed on prior statements that are now applied in full and have no remaining balance due will not print on the statement.

• Invoices created with installment dates will only print if the installment date falls on or before the "Current Statement Date" entered.  Because of this feature, your A/R statement balance may not equal your customer's A/R ledger card balance

• Statements will print for all Customers who have “Send Statement” Checked on Customer File

                   

**If at any point you run into any issues, feel free to email [email protected] for assistance.**