'Journal transaction out of balance' message when billing
When the Journal Transaction is out of balance, it's often due to totals that need to be recalculated.
We have a program that can be run on the work order that will recalculate the totals and the majority of the time, that's all that's needed.
-To do this, make sure that the status of all opcodes are 'Open'.
-You, or someone with permissions, will need to go to System Administration>Cross References and click the Process Name drop down and select Work Order Operation Totals, enter the work order number and click Process.
-Click clear and then click the Process Name drop down and select Work Order Header Totals, enter the work order number and click Process.
--- | |||||||||||
--- | --- | --- | --- |