Skip to main content

Managing Special Orders

Creation Date: Jun 24, 2024

View most recent version

Create or Edit a Special Order


1. Click Inventory Management

Click Inventory Management

2. Click Special Orders

Click Special Orders

3. Click Maintenance

Click Maintenance

4. To create a new SO, click the blank sheet icon or type 'N' and press enter

To edit an existing SO, right click and list or enter the special order number

To create a new SO, click the blank sheet icon or type 'N' and press enter

5. Enter the Customer ID

Right click and list or F6 to search existing customers

Enter the Customer ID

6. Optional: Enter a Boat ID

Optional: Enter a Boat ID

7. Select the module where the Special Order originated (Point of Sale or Work Order)

Select the module where the Special Order originated (Point of Sale or Work Order)

8. Enter the Clerk/Technician ID depending on the module selected

Enter the Clerk/Technician ID depending on the module selected

9. Enter the Vendor ID

Right click and list or F6 to search

Enter the Vendor ID

10. If applicable, enter the purchase Order Number that corresponds with the Special Order

If applicable, enter the purchase Order Number that corresponds with the Special Order

11. Optional: Enter additional details in the Comments and Promised Date fields

Optional: Enter additional details in the Comments and Promised Date fields

12. If the Special Order corresponds with a Work Order, enter the number in the text field

Right click and list or F6 to search

If the Special Order corresponds with a Work Order, enter the number in the text field

13. Add the Part(s)

Add the Part(s)

14. Search Part Numbers

Search Part Numbers

15. Select the item

Select the item

16. If the part is not associated with the selected vendor, you may add it

If the part is not associated with the selected vendor, you may add it

17. Follow the prompts to add the part to the vendor

Follow the prompts to add the part to the vendor

18. Save to add the Part to the Special Order

Save to add the Part to the Special Order

19. The Part will be added in the background and the prompt will refresh to add additional parts

If no additional parts are needed, close the prompt window

The Part will be added in the background and the prompt will refresh to add additional parts

20. Save the Special Order

Save the Special Order

21. Click the blank paper with the (+) icon to create a Purchase Order and add the Special Order

Click the blank paper with the (+) icon to create a Purchase Order and add the Special Order

22. Click OK

Click OK

Special Order Inquiry


The Inquiry pages within DockMaster allow you to view information at any time without editing or interfering with an open process.

23. Click Inquiry under Special Orders

Click Inquiry under Special Orders

24. Enter the Special Order number

Enter the Special Order number

25. The Inquiry view allows you to view and print the Special Order, but not make changes

The Inquiry view allows you to view and print the Special Order, but not make changes

Printing


26. Click Printing under Special Orders

Click Printing under Special Orders

27. Enter information in any of the fields to filter down results or leave blank to display all

Enter information in any of the fields to filter down results or leave blank to display all

28. Click the Printer icon then preview the results or print

Click the Printer icon then preview the results or print

29. The results will display the Part Number, Description, Quantity, Price, Extension, Qty Received, and Status of all Special Orders that meet the filters you have selected

Each Special Order will display on its own page. Scroll down or page through to view additional orders.

The results will display the Part Number, Description, Quantity, Price, Extension, Qty Received, and Status of all Special Orders that meet the filters you have selected

Order Report


Generate a Special Order to view detailed information based on date, status, module, customer, vendor, employee, or location.

30. Click Order Report under Special Orders

Click Order Report under Special Orders

31. By default, the report will show special orders initiated on today's date

Modify the date and add any filters you would like to use. Generate the report using the icon with the arrows at the top of the page.

By default, the report will show special orders initiated on today's date

32. Preview and/or print

Preview and/or print

33. The report will display the Special Order Number, Date Entered, Customer Number, Customer Name, Deposit Amount, Line Status, Quantity Ordered/Received/Delivered/Closed.

TIP: Run the report sorted by vendor prior to creating purchase orders to see what parts need to be ordered for each vendor.

The report will display the Special Order Number, Date Entered, Customer Number, Customer Name, Deposit Amount, Line Status, Quantity Ordered/Received/Delivered/Closed.

Deposit Report


View the Special Order total and amount paid as deposit using this report.

34. Click Deposit Report under Special Orders

Click Deposit Report under Special Orders

35. Generate the report by clicking the icon with the rotating arrows at the top of the page

Generate the report by clicking the icon with the rotating arrows at the top of the page

36. Preview/Print

Preview/Print

37. The report will display the Order Number, Source Document, Module, Customer Name, Date Entered, Deposit Amount, Deposit Applied, and the remaining Deposit Balance.

Totals at the bottom of the page will sum all open Special Orders.

The report will display the Order Number, Source Document, Module, Customer Name, Date Entered, Deposit Amount, Deposit Applied, and the remaining Deposit Balance.