Skip to main content

Service Charge

Service Charge​

Capability to automatically add a service charge to a POS transaction for specific items and bill codes is available. The POS parameters must be defined with the required information before service charges are activated.

Prerequisites;

  • GL Accounts for collecting the service charge income should be defined. A single account should suffice and it would normally exist in the miscellaneous income section of the COA. However your particular setup could be different. Contact your CPA should you have questions about where it should be created.
  • The Miscellaneous tab of the POS Parameters containing the Service Charge settings group must be maintained.
  • The Service Charge flag on Billing Codes in File Maintenance must be set for each bill code that will be included in the charge calculation.
  • The Service Charge flag on Part Numbers in Inventory Maintenance must be set for each part number that will be included in the charge calculation.

Requirements;

  • Ithaca Itherm280 receipt printer for printing 40 column receipts. Note that 8.5x11 invoice layouts do not support service charge printing.

Maintaining Service Charges

Service charges are automatically calculated for flagged items when the clerk prepares to complete the ticket from the Finish / Pay menu. The charge can be removed or edited if needed.

  1. From the Item tape add an item that has been flagged to be service charged, not that in the last column of the item tape grid an asterisk will appear in the column. This denotes that the item will have a service charge applied.
  2. Tap the Finish / Pay button complete the ticket.
  3. In the ticket summary it contains a field named Service Chrg between Ticket Disc % and Sales Tax.
  4. Accept the calculation or override it as desired.
  5. Complete the ticket as normal.
  6. The receipt when printed will include the Service Charge in the ticket total section. Also each item on the receipt that has a service charge applied will contain an asterisk to the right of the price.

Reporting Service Charges

A custom report can be built from the Ticket Register or Ticket List report for reporting the detail of the service charges collected if desired. Otherwise the Trial Balance can be ran if the ticket detail is not needed.