Parts Tracking

Warranty Parts Tracking

Purpose: Track replacement parts on Warranty Claims.

From the menu select Service, Warranty, Warranty Parts Tracking

Control Id - Enter in a tracking number with a maximum of 5 characters. This is for user tracking purposes only.
Work Order Number - Enter a Work Order ID to bring up the information on an existing W/O. Type in the customer's name, boat name, boat serial number or slip number preceded by a backslash "" to access a Work Order cross-reference list. Only open Work Orders will show in this listing.

The information from the Work Order will fill in the work order information automatically. The cursor will proceed to the Date Initiated field.

Date Initiated - Press Enter to default the Date Initiated to the current date or enter a date.
Date Failed - Enter a Date Filed or press Enter to bypass this prompt.
Date Disposed - Enter a Date Disposed or press Enter to bypass this prompt. This date should be entered once a credit memo or replacement part is received.
Vendor Claim ID - Enter a Vendor Claim ID or press Enter to bypass this prompt. If your warranty vendor requires a claim number, enter it here to help track this part.
Comments - Enter Comments about the returned part or press Enter to bypass this prompt. The Warranty Form or Layout can be customized to include these comments.

Enter the Part Number(s) you are returning to the vendor. The part number you are adding must be part of the Warranty Work Order.
Location - This is a free form field to enter in a location of the part (not a Location Code). Maximum 8 characters. Not a required field.
Comment - This is a free form field (maximum 40 characters) to enter in comments relating the warranty part. Not a required field. The Warranty Form or Layout can be customized to include these comments.
Once your replacement part has been received or you receive a credit memo from the Warranty Vendor, place a date in the Date Disposed field.