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Refund Special Order in POS

Refund Special Order​

The refund special order routine allows the clerk to refund any deposit balance amounts for canceled special orders.

Refund Special Order Main

Customer - This field contains the customer number for the special order.

Accept the warning message by tapping the OK button

Refunding a special order transaction

  1. From the Main screen in POS tap the Functions button.
  2. Tap the Special Orders tab.
  3. Tap the Refund Special Order button.
  4. The cursor defaults to the Customer field to locate a customer enter the customer number or one of the search options below.
    • Type in the customer's last name or portion of it without the \ key.
    • Type in the customer's boat name or portion of it without the \ key.
    • Type in the customers phone number or a portion of it with a \ key.
  5. All open and partially received special orders will appear in the tape.
  6. Tap the special order to refund it's associated deposit.
  7. Tap the Refund SO button to complete the refund.
  8. The special order's deposit will be displayed in the refund form.
  9. To cancel and return to the special order selection tape. Tap the Return to Ticket button.
  10. Select the appropriate pay type and tap the Complete Refund button.
  11. Print as needed.