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Refund Special Order in POS

Refund Special Orderā€‹

The refund special order routine allows the clerk to refund any deposit balance amounts for canceled special orders.

Refund Special Order Main

Customer - This field contains theĀ customer number for the special order.

Accept the warning message by tapping the OK button

RefundingĀ a special orderĀ transaction

  1. From the Main screen in POS tap the Functions button.
  2. Tap the Special Orders tab.
  3. Tap theĀ Refund Special Order button.
  4. The cursor defaults to the Customer field to locate a customer enter the customer number orĀ one of the search options below.
    • Type in the customer's last name or portion of it without the \ key.
    • Type in the customer's boat name or portion of it without the \ key.
    • Type in the customers phone number or a portion of it with a \ key.
  5. All openĀ and partially received special orders will appear in the tape.
  6. Tap the special order to refund it's associated deposit.
  7. Tap theĀ Refund SOĀ button to complete the refund.
  8. The special order's deposit will be displayed in the refund form.
  9. To cancel and return to the special order selection tape. Tap the Return to Ticket button.
  10. Select the appropriate pay type and tap the Complete RefundĀ button.
  11. Print as needed.